In our work with process improvement and quality management, we’ve found the following websites and organizations to be valuable resources:  An internationally recognized benchmarking authority, American Productivity and Quality Center (APQC) offers access to best practice research, metrics, measures and more.  The American Society for Quality (ASQ) is the world’s leading authority on quality since 1946. The 104,000-member professional association creates better workplaces and communities worldwide by advancing learning, quality improvement, and knowledge exchange to improve business results. By making quality a global priority, an organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks technology, concepts, or tools to improve themselves and their world.  The official site of the Baldrige Performance Excellence Award…to enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all residents.  The Excellence in Missouri Foundation, home of the Missouri Quality Award Program.  Free, high quality Six Sigma resources, including detailed articles, a discussion forum for Six Sigma professionals, and much more.  The International Quality and Productivity Center excels at creating unique, vital business seminars, conferences, and one-to-one meetings. Conferences enable high level knowledge sharing to improve your business performance.

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