Criteria for Performance Excellence


We conduct overviews and detailed training on the Baldrige Criteria for Performance Excellence. What do all the categories mean? How does it work as a system to improve performance? How does the criteria apply to any business, any size, any sector?  You will learn:

  • The Baldrige Criteria for Performance Excellence and the core values
  • The importance of “linkages” in driving results
  • How to use the criteria to improve your company’s performance
  • How to assess your organization and prioritize areas of potential improvement


We assist companies in conducting self-assessments based on the criteria for performance excellence. Several assessment methodologies can be considered…ranging from surveys to facilitated sessions to interviews with various employee groups. The result is a prioritized list of strengths and areas for improvement. This information can be used in strategic and annual planning to focus efforts on performance excellence.

Application Writing and Review

Our understanding of the criteria and assessment process allows us to assist companies in developing and editing applications for National or State-level award programs.